More Resources from Synergy
Created by: Synergy Marketing
Created: December 4, 2025
Purpose
This SOP serves to consolidate comprehensive website information, resources, and procedures in a centralized location for easy reference and team alignment.
SOP’s for Adding & Managing Content
Original Training Video
Objective
This SOP outlines the steps for creating and managing blog posts in the CMS, ensuring consistency and optimizing for search engines.
Key Steps
Accessing the CMS 0:03
Log in to the website.
Navigate to the CMS section by clicking on 'CMS' at the top of the page.
Adding a New Blog Post 0:50
Click on 'Blog'.
Select 'Add New Item' at the top.
Enter the title of the blog post.
Editing the Slug 0:58
The slug will auto-generate based on the title.
Edit the slug if necessary (this is the URL part after '/blog/').
Setting Featured Status 1:12
If the post is a giving or arts education post, click 'Featured' to display it under the relevant menu on the website.
Adjusting the Post Date 1:35
The post date will auto-set to the current date.
Adjust the date if needed.
Adding a Featured Image 1:44
Upload a featured image (size requirements are specified in the CMS).
Categorizing the Post 2:03
Add relevant categories to the post (multiple categories can be selected).
Formatting Content 2:23
Use H3 or lower for headings (avoid H1 and H2).
Format text using bold, italics, and links as needed.
Include block quotes, bulleted lists, and numbered lists.
Inserting Media 3:08
Add images, videos, or embed codes as necessary.
Use tables if needed (preferably no more than two columns).
Creating a Gallery 3:25
Use images sized 1920x1080 for the gallery at the bottom of the post.
Adding Downloadable Files 3:35
For downloadable files, enter the button text in all caps (e.g., 'NOVEMBER DONOR DIGEST').
Upload the PDF file.
Marketing Area Setup 4:22
Add a call to action button with text and link.
Write a 160-character marketing sentence for SEO.
Adding a Press Release PDF 5:25
If applicable, upload the press release PDF and link it to the blog post.
Publishing the Post 11:36
After completing the post, save it as a draft.
When ready, select the draft and click 'Undraft'.
Click 'Publish' to make the post live.
Managing Featured Posts 9:35
To feature a new post, turn off the current featured post and select the new one.
Reordering Posts 10:19
Drag and drop posts to reorder them in the blog section.
⚠️ Cautionary Notes
Ensure all images are sized correctly before uploading to avoid display issues.
Always fill in the alt text for images to comply with ADA standards.
💡 Tips for Efficiency
Use a checklist to ensure all necessary elements (title, slug, featured image, categories, etc.) are included before publishing.
Keep a template for common blog formats to streamline the writing process.
Making Shows & Events ‘Featured’
Featured Toggle
You can feature 3 events in the Happening at Beck section of the homepage. Make sure to turn off featured for past events when turning it on for new events.
Menu Featured Toggle
Turning this on will add the show or event into the Theater dropdown menu promo area. Make sure to turn off the past event so that only one event is toggled on.
Slideshow Featured The top of the Theater page has a slider with 3 events. Make sure to turn off the slides for anything you no longer want to promote before selecting the new slides. You can also change the slide order but be sure to only have 3 events with Slide 1, Slide 2, and Slide 3 respectively.
Impact Events
The top most event with the Main Category = ‘Events’ and the Season = ‘Impact Event’ will automatically show up in the Upcoming Events section of the Get Involved page: https://beckcenter.org/get-involved
Making Blog Posts ‘Featured’
The Top Post
You can click and drag the blog posts into whatever order you'd like. Whichever post you drag to the top of the list will appear in the About dropdown menu as The Latest News and also appear across the entire site in the footer area. We'd recommend moving whatever post you want to have most visible to the top
Featured Toggle
The featured toggle works for two categories. Make sure to turn off the featured toggle on past posts when you go to mark off new featured posts.
Any post categorized with Arts Education and Featured will appear in the Education dropdown menu.
Any post categorized with Giving and Featured will appear in the Get Involved dropdown menu.
Donor Digest
The top most post categorized with Donor Digest will appear on the Individual Giving page: https://beckcenter.org/donate/individual-giving
Recommended Resources & Tools:
CANVA TEMPLATES →
Canva Featured Image and Gallery Image Template - 1920x1080
Canva Template for Headshots - 300x400
Canva Template Link for Past Donor Digest Featured Images - 1920x1080
Canva Template Link for Sponsor Logos - 800x800
ADOBE ACROBAT →
Using Adobe Acrobat to save out pdf files for press releases and Playbills will be useful in order to save out compressed versions of the file so that the file size isn’t too large for uploading to the CMS or downloading for website visitors.
Share links for the pdf files can also be created from Adobe Acrobat which allow for you to hyperlink to a pdf without needing to add a new button in places where one isn’t present in the CMS or on the page.